Air cargo General Sales and Service Agent — from Australia & New Zealand to the world

    We represent airlines and serve freight forwarders with a boutique service and global capability.

    Ready to explore new business opportunities together? Let's unlock your cargo potential with our boutique services and global capability.

    About us

    About Kargoroo GSA

    Founded in 2017 and based in AUS&NZ, KargorooGSA delivers end-to-end cargo solutions with relentless focus on customer care. Our leadership team brings unmatched GSSA expertise, moving fast in both mature markets (USA, Europe) and highly complex regions where others hesitate.

    Our Mantra: Personal service meets worldwide capability — where boutique agility delivers global results

    Boutique Excellence

    Outstanding customer experience throughout the entire shipping cycle, from initial quote to post-delivery support.

    Proven Expertise

    28+ years of GSSA experience across Australia and USA, with deep knowledge of global cargo operations.

    Specialised Markets

    Expert handling of complex destinations across South America, Central America, USA, Asia, and remote locations.

    What we do

    Airline cargo sales and GSSA services

    Our custom-built solutions, with seamless integration across online and offline airlines and ground trucking logistics, give us agility and allow us to optimise routes, reduce transit times, and deliver consistently high, personalised service standards.

    Custom-Built Solutions

    Seamless integration across online and offline airlines with ground trucking logistics, optimising routes and reducing transit times.

    Strategic Partnerships

    Extended network of trusted partners amplifies our reach, delivering consistently high, personalised service standards.

    Single Point of Accountability

    From first contact to delivery, we are your accountable partner who understands every shipment is mission-critical.

    Our reach is amplified through an extended list of trusted strategic partnerships. Together, we offer freight forwarders and airlines a win-win proposition: boutique agility backed by a truly global network.

    Common questions

    Questions airlines and forwarders ask us

    A General Sales and Service Agent represents an airline's cargo business in a market where the airline has no office of its own. A GSA sells the capacity; a GSSA also handles the service side — bookings, documentation and customer support. Kargoroo GSA does both, across Australia and New Zealand.

    We represent online and offline airlines in Australia and New Zealand: cargo sales, bookings and service, integrated with ground trucking, so freight can reach the destinations it needs to.

    Mature markets such as the USA and Europe, and complex destinations across South America, Central America, Asia and remote locations — the lanes where others hesitate.

    Email bookings@kargoroogsa.com with the origin, destination, weight, dimensions and ready date. One team stays accountable for the shipment from first contact to delivery.

    Sydney, Australia. We have operated across Australia and New Zealand since 2017, and our leadership brings 28+ years of GSSA experience across all Continents.
    Get in touch

    Book air cargo ex Australia & New Zealand

    Kargoroo GSA is where personal service meets worldwide capability — unlocking new cargo potential for our partners every day.

    Location

    Sydney, Australia

    Operating in AUS & NZ since 2017

    Ready to get started?

    Contact our bookings team today to discuss your cargo needs and discover how our boutique GSSA services can benefit your business.